Privacy Policy
At Shop Therapeutic Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect personal and non-personal information when you interact with our website, including:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Order history and purchase details
- IP address, browser type, and device information
We collect this information when you:
- Place an order
- Fill out a form
- Subscribe to newsletters
- Contact customer support
- Browse our website
Collecting such information helps businesses provide services, process orders, and improve user experience .
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you بشأن orders, updates, and support
- Improve our website and customer experience
- Send promotional emails (only if you opt-in)
- Prevent fraud and enhance security
Your information helps us deliver better services and relevant offers tailored to your needs .
Sharing Your Information
We do not sell or rent your personal information.
However, we may share your information with trusted third parties such as:
- Payment processors
- Shipping and delivery partners
- Website hosting and analytics providers
These third parties only use your information to perform services on our behalf and are required to keep it secure .
Cookies and Tracking Technologies
Our website uses cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Provide personalized content and ads
Cookies are small data files stored on your device that help enhance your browsing experience .
You can disable cookies through your browser settings, but some features of the website may not function properly.
Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure Socket Layer (SSL) encryption
- Secure payment gateways
- Restricted access to sensitive data
While we strive to protect your data, no system can guarantee 100% security.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders and services
- Comply with legal obligations
- Resolve disputes
Once no longer needed, your data is securely deleted or anonymized .
Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data
- Opt-out of marketing communications
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@therapeuticwellnessnow.com
Phone: 239-404-0261.